![]() So in device manager, I instead right-clicked "HP Dock Audio" and clicked "Uninstall device", and made sure to select the "Uninstall drivers" option that is presented next. ![]() Neither could it find an update when trying to run "Update driver" on the property page in Device Manager. I had driver version 1.31.36.37 installed (seen on Property Page in Device Manager), and it's from and I've had that for a long time, and a newer version can't be found at the HP drivers download page for that product. I use the "HP ZBook Dock with ThunderBolt 3" and it turns out that it also uses a Synaptics/Conexant audio driver, only device is rebranded as HP Dock Audio. So I dug deeper into the logs of Windows Update and saw the last thing it mentioned before getting stuck was "HP Dock Audio". So tried running Windows Update again but still got stuck at 61%. Feels like the quality of drivers and their versioning is far from great. 0, but still it was different from before. So I manually downloaded and installed it, but property page in Device Manager now reports 9.0.232.70, not. The drivers download page says that SP109031 (. Running HP Image Assistant only reported those faulty update packages I mentioned earlier (which doesn't update anything when run):īUT when I manually compared the driver version of "Conexant ISST Audio" in device manager compared with the version sitting on the drivers download page for my computer, they were different. Running HP Support Assistant yielded no updates. The problem are those pesky Synaptics/Conexant audio driver(s). I finally managed to crack it! I am now running 20H2 on my HP ZBook Studio G3! Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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